New Patient Information - What to expect

 

  • On the first visit we will take a detailed case history including a full medical history. Then, depending on the location of the problem we will usually want to make a full examination of the spine or the region where there is pain. This may involve undressing to your underwear or you can wear shorts and a tee shirt if you prefer.

You are welcome to bring a friend or relative with you into the treatment room if it makes you feel more comfortable. Please note that the case history taking and examination will take up most of the time on the first visit.

 

  • Bring with you a note of any medications (or the medications themselves) either prescribed or over the counter including any homoeopathic or herbal remedies you are using. It will aid in assessing your condition and in reaching a correct diagnosis.
  • At the end of the first consultation/examination a detailed explanation of the diagnosis and proposed treatment will be given to you. Please do not hesitate to ask any questions about anything that you do not understand about the proposed treatment.
  • The current fees are £45 per visit which will last for approximately 45 minutes. However, please note that these appointment lengths may vary as some conditions need extra time and some require less time. The important point to remember is that your osteopath aims to achieve the maximum benefit for your condition during each treatment session and the fee reflects your osteopath’s experience and decision on each occasion.
  • If you are insured you are expected to settle the bill for each visit yourself (unless otherwise agreed that the osteopath will claim direct from your insurers) and you will be given a receipt so that you can reclaim the fee from your insurance company. 
  • If for any reason you decide not cannot make your appointment, please call as soon as possible to cancel as we can then give it to another patient.
  • Payment is by card, cash or cheque at each appointment.